The Vintage Gulmarg
2739, Circular Road, Gulmarg
Tel - +91 1954 254582/83
M - +91 9796100700,+91 9596798952
Email - reservation@thevintage.in

TERMS & CONDITIONS

Please read these terms of use carefully before you start to use the website.

We request guests to read this policy document carefully before sharing their personal information with us. By visiting our web sites, the guests accept the practices described in this policy document.

The Vintage Gulmarg reserves the right to change the privacy policy from time to time and the guests are requested to visit our website frequently to see the recent changes.

Terms & Conditions

Personal information collected by The Vintage Gulmarg from its guests:
We may collect the following personal information: Guest name and contact information; date of birth; how they prefer to be addressed in communication from us, preferred modes of communication; job designation and business address; spouse name, anniversary, credit card details, including the three-digit code that appears on the back of credit card, dates of arrival and departure from our hotels / restaurants / other outlets, guests preferences when they stay or dine at The Vintage Gulmarg, transaction history at The Vintage Gulmarg; offers guests may have availed of from third party marketers in response to communication from The Vintage Gulmarg. We may also record details on guests who have stayed or dined with other guests at The Vintage Gulmarg, including their names and contact details.

Besides the above, we may also collect the following:
* If you choose to reserve a room online we record your arrival and departure dates, number of    guests in the group, details of guest rooms and tariff details.

* When you make a request for a proposal from our meeting planners, by visiting our websites.

* When you contact us with your questions or comments.

We do not knowingly collect personal information from individuals under 18 years of age. As a parent or legal guardian, please do not to allow children to submit personal information without prior permission. We do not knowingly collect information related to your racial or ethnic origin, political opinions, religious or other beliefs, health, criminal background or political affiliations, unless it is volunteered by guests themselves. We may use any health-related information provided by guests only to serve them better and meet their specific needs when they stay or dine at The Vintage Gulmarg.

How does The Vintage Gulmarg use personal information collected from guests?
We use guests' personal information to provide them with the services requested from The Vintage, to help them make room reservations, to provide them with information about meetings and events at The Vintage Gulmarg, to send them promotional material on our services by email, direct mail and phone, to conduct surveys from time to time, to make offers sourced from third parties, as per guests' stated preferences or usage pattern exhibited at The Vintage Gulmarg.

Information collected regarding their preferences when guests stay or dine at The Vintage Gulmarg will be disseminated across.

Non-personal or anonymous information collected by The Vintage Gulmarg:
Information that does not personally identify a guest is referred to as non-personal or anonymous information. When guest visit and interact with the sites www.thevintage.in or third parties with whom The Vintage Gulmarg has contracted to provide services, non-personal information, like, list of website pages visited by guest, could be collected. Technology like cookies could be used to help deliver content as per guest preference, to help guest process their reservations or other requests. While this cannot be used to disclose their identity, this information will identify the browser used by guest to our servers when they visit our site. To remove the cookies at any point from a computer, guests can delete them using their browser.

We also may collect data by using web beacons, clear GIFS, pixel tags or similar means, which will tell us when guests visit our site. Non-personal information like the domain name, the areas of the site guest visit, their operating system, browser version, and the URL they visited from, can be identified, which can be used to enhance their online experience by understanding their web usage patterns.

We may use or disclose non-personal information for any purpose from time to time. For instance, we may embed e-mail addresses with images. In such cases where we combine non-personal information with personal information, the combined information will be treated by us as personal information per this policy.

Links to websites of third party marketers:
If our websites contain links to third parties' websites, please do note that we will not be responsible for the collection, use, maintenance, sharing, or disclosure of data and information by such third parties. For information provided by guests on third party sites, the privacy policy and terms of service on those sites will be applicable and it is advisable to read the privacy policies of websites that the guests visit before submitting personal information.

The Vintage Gulmarg policy regarding protection of its guests' personal information

The Vintage Gulmarg will take necessary measures to:
1. Protect guests' personal information collected against unauthorized access, disclosure,     alteration or destruction.

2. Keep the guests' personal information up-to-date, consistent with applicable law.

3. When guests transact online, we seek to protect their personal information that they provide.     However, do note that no security system or system of transmitting data over the Internet can     be guaranteed to be entirely secure.

4. Ensure that our affiliates and service providers take reasonable measures to maintain the     confidentiality of personal information about guest.

How long does The Vintage Gulmarg retain your personal information?
The Vintage Gulmarg will retain guests' personal information for the period necessary to fulfill the purposes outlined in this policy document, unless a longer retention period is required or permitted/mandated by applicable law.

Dos & Don'ts to ensure your security:
* For your own privacy we advise guests not to include sensitive personal information in any    emails they may send to us. Please do not send credit card numbers or any sensitive    personal information to us via email.

* We do not knowingly collect personal information from individuals under 18 years of age. As a    parent or legal guardian, please do not to allow children to submit personal information    without prior permission.

* Effective 2nd October 2008 the Govt. has introduced "No Smoking" legislation for hotels, restaurants and all public lounges. As a consequence smoking is prohibited in all parts of the hotel except the garden where smoking is permitted.